Never mind your job description

I enjoyed learning a little more about what data scientists do today. In summary it’s about creating insight that has a positive impact. Software development isn’t really about writing code, it’s about programatically solving a problem. Improving a product or creating opportunity. As a support analyst, the ticket logging and SLA juggling is merely a means to influence the situation positively when things have gone … Continue reading Never mind your job description

All change and no change

We deal with incomplete knowledge all the time – around tasks, events and especially feelings (including our own). With that in mind, I love this quote from the story I read yesterday: “My journey to the past had changed nothing, but what I had learned had changed everything.” What impactful truth can you share, out of kindness, to defuse a situation? To garner agreement? To … Continue reading All change and no change

Life is a staircase, and you’re climbing

“When you’re convinced you’re stuck, when you’re convinced there’s no way forward, just remember: there’s a staircase you’re not seeing. Trust it’s there, right in front of you, and that it leads to exciting new places. Have the courage to believe in this one thing you can’t see.“ Quoting Neil Pastiche’s book ‘You Are Awesome’, this is a reminder that the dots get joined up … Continue reading Life is a staircase, and you’re climbing

The choice to be happy

In lots of places I read about how we can choose to be happy. My experience, confirmed by therapists, is that it’s not so simple. What we can do daily though, is make choices that lead to a more content state. We can disengage from unhelpful thinking. Acknowledge patterns and move toward better ones. Recognise possibility and seize opportunity. For those who’ve long been in … Continue reading The choice to be happy

Goals and direction

A good friend asked me a question about goals and the danger of spiralling thoughts if they’re not reached. In replying I thought about the Stockdale paradox and noted that I’ve been that broken optimist around some of my own desires. If setting a goal that isn’t entirely within your control, or is a remarkable stretch, it might be better to choose merely a direction … Continue reading Goals and direction

Pleasing everyone, all the time

It’s impossible to cater for everyone, especially in contexts that are focused on individual preference. Aiming to do so is the right thing, though there comes a point where a decision must be made on the best compromise. I don’t like to compromise, though there may be no better way when there are finite resources or opportunities. Where compromise is made, we must be conscious … Continue reading Pleasing everyone, all the time