Most useful question

What’s the most impactful, helpful, or powerful question you’ve ever been asked or asked yourself? Do please share with me – privately if you prefer. For me, it’s been “is this a useful response”. It’s not an answered and done question. It’s a recurring nudge towards better behaviour. It reminds me of the difference between reaction and response, and to choose the latter. It reminds … Continue reading Most useful question

It happened, so own it

I related my meandering career path to a mentor I’ve just started working with yesterday. I say ‘career path’, but it doesn’t feel it’s had enough direction to call it a path. Their advice – own it. Whatever we’ve been through has given us some benefit or insight, if we looked closely enough and with curiosity. We might prefer to live without it, but there’s … Continue reading It happened, so own it

Status and contribution

In some ‘effective communication’ training today, we were encouraged to examine people’s status on two different scales of 1 to 10. black: external, positional, formal red: internal, emotional, personal For example, black status might be afforded by a person’s job title and red status by their confidence in that role. The combination of these scores determines their effectiveness. No matter their position, someone scoring low … Continue reading Status and contribution

Where to inquire

Having established that inquiry is more important than certainty, it’s worth thinking about where to inquire. Be wary of folks whose answers support only their own conclusions. Be pleased when you’re given the scope to probe, interpret and challenge. Be alert when opinion is dressed up as fact. Be content when your answer is a deeper, more meaningful question. Genuine inquiry is a challenge and … Continue reading Where to inquire