Never mind your job description

I enjoyed learning a little more about what data scientists do today. In summary it’s about creating insight that has a positive impact. Software development isn’t really about writing code, it’s about programatically solving a problem. Improving a product or creating opportunity. As a support analyst, the ticket logging and SLA juggling is merely a means to influence the situation positively when things have gone … Continue reading Never mind your job description

The value of attention

A friend recently related their thanks at something I’d ‘given’ them – confidence. Over the time I’ve known them, they’ve consistently done well across a range of things, not all of which I was directly involved in. I’ve quietly admired their work, and at a pivotal moment I played their accomplishments back to them. I bolstered their self-belief and in doing so helped them seize … Continue reading The value of attention

Pleasing everyone, all the time

It’s impossible to cater for everyone, especially in contexts that are focused on individual preference. Aiming to do so is the right thing, though there comes a point where a decision must be made on the best compromise. I don’t like to compromise, though there may be no better way when there are finite resources or opportunities. Where compromise is made, we must be conscious … Continue reading Pleasing everyone, all the time