Being right and being helpful

They’re not always the same. If you’ve got right of way and drive into the path of someone who hasn’t seen you, that’s not helpful. If you have more accurate information than someone else, but you withhold it so you can look good later, that’s not helpful. If the work can be completed satisfactorily, but you’re forcing folks to spend exhausting hours sweating inconsequential detail, … Continue reading Being right and being helpful