Some former colleagues of mine now work for Sky Betting and Gaming – they seem to be enjoying their #sbglife. The software development side of that business appears innovative, well resourced, and well led. The developers are are doing good technical work in an environment that helps them stay productive. A success story, perhaps.

I’m reminded of going quickly, but in the wrong direction.

If what is good for an individual is ultimately bad for society, I don’t consider executing that well at scale to be a success story. But it is an opportunity for those in public service to see how things can be done well.