Repetitive knowns vs figuring it out.

The challenge I have at work at the moment, is to implement some of our services in a different environment to the one we’ve been using. The new environment itself is unfamiliar. How to get things done in this environment isn’t clearly understood and there isn’t a guide to turn to. We’re spending time and effort feeling like we might be banging or heads against the wall!

Of course, we have a good reason for this.

Once out of our current environment we won’t have to do lots of little things that are individually simple (and easy), but cumulatively complex. Time spent on maintenance will be hugely reduced and we can put more effort into new features and delighting our users and clients. First we have to figure this out, amid a cry for progress and the lure of the familiar.

How many other parts of life does this apply to?

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